Friday, February 1, 2013

How to Win Friends & Influence People By Dale Carnegie

Six ways to Make People Like You:
1 – Become genuinely interested in other people.
2 – Smile.
3 – Remember that a person’s name is to that person the sweetest and most important sound in any language.
4 – Be a good listener. Encourage others to talk about themselves.
5 – Talk in terms of the other person’s interests.
6 – Make the other person feel important and do it sincerely.

How to Win People to Your Way of Thinking:
1 – The only way to get the best of an argument is to avoid it.
2 – Show respect for the other person’s opinions. Never say, “You’re wrong”.
3 – If you are wrong, admit it quickly and emphatically
4 – Begin in a friendly way.
5 – Get the other person saying “yes, yes” immediately.
6 – Let the other person do a great deal of the talking.
7 – Let the other person feel that the idea is his or hers.
8 – Try honestly to see things from the other person’s point of view.
9 – Be sympathetic with the other person’s ideas and desires.
10 – Appeal to nobler motives.
11 – Dramatize your ideas.
12 – Throw down a challenge.

Be a Leader: How to Change People Without Giving Offense or Arousing Resentment:
1 – Begin with praise and honest appreciation.
2 – Call attention to people’s mistakes indirectly.
3 – Talk about your own mistakes before criticizing the other person.
4 – Ask questions instead of giving direct orders.
5 – Let the other person save face.
6 – Praise the slightest improvement, be “hearty in your approbation and lavish in your praise”.
7 – Give the other person a fine reputation to live up to .
8 – Make the other person happy about doing the thing you suggest.

Fundamental Techniques in Handling People:
1 – Don’t criticize, condemn or complain.
2 – Give honest and sincere appreciation.
3 – Arouse in the other person an eager want.

* Purchase the book from Amazon:
   How to Win Friends & Influence People

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